About the Position:
Our client, a boutique Chicago plaintiffs’ litigation firm handling a range of sophisticated matters, is actively seeking a business operations professional to lead the firm’s administrative functions, including finance, human resources, and client case management. The firm is dedicated to advancing justice for consumers, employees, and other affected individuals through strategic, high-profile litigation and a client-centered approach from intake through resolution.

Highlights:
· Collaborative and collegial law firm practice
· Fast-growing firm started by a former BigLaw partner
· High-ownership role with direct access to firm leadership

Responsibilities:
· Monitor budgets, vendor costs, and cost-per-signed-client across marketing and intake channels; prepare regular financial and pipeline updates for leadership
· Manage full-cycle HR and benefits administration, including payroll coordination, benefits enrollment/renewals, and new-hire onboarding
· Oversee vendor relationships, software licensing, and systems access across a remote practice, including new-hire setup and offboarding, plus credential/security management
· Act as the client’s main point of contact throughout their case, delivering proactive status updates, fielding questions, and escalating legal matters to attorneys
· Manage the intake pipeline from first contact to signed engagement, coordinating case review, tracking recruitment campaign performance, and maintaining referral relationships

Required Qualifications:
· 10+ years in law firm operations, legal operations, or business/office administration combining financial management, HR/benefits, and client-facing work
· Strong experience with pivot tables and formula-based financial forecasting models
· Background in benefits administration, payroll coordination, and HR compliance
· Track record managing budgets, vendor contracts, and leadership-facing financial reporting
· Bachelor’s degree preferred

Location:
Remote (Chicago, IL)

Compensation:
The anticipated salary range for this position is $85,000 – $135,000.